That quietest person has the answer; but we’ll never hear

This other day I’m in another meeting, actually an enjoyable one with a charity, with a couple employees and about 10 volunteers. And at some point we’re trying to figure it out. The it being, why aren’t all volunteers on the project willing to do a certain task?

So I try steering the conversation by considering volunteer motivations and conversely their reservations. This gets a couple useful additions from others. But we’re still not there yet and at the hour mark there’s a few who’ve been resolutely silent: about four.

Addressing two of them, but really asking at the shyest-looking, I ask how they feel about this. I press them a bit. She shuffles, a bit. Continue reading