Social Good

Failing to consider real people is always the biggest design fail

Denique Ferguson. Photo: OpenUp

Amen, amen & amen is what I kept thinking while helping SlashRoots’ Denique Ferguson put together this blog post. The amount of times I’ve experienced having to work off only assumptions, often faulty, on numerous projects … I can’t count! A specialist in human-centred design, Denique (that’s her standing in the photo) shared her thoughts from a recent trip to run a workshop in Cape Town, South Africa:

There’s a slow realisation among Jamaican organisations that website/app/insert-technology-of-choice-here “users” are living, breathing human beings. And as our society gets more digital, more is at stake when we don’t make room for humanity in our projects.

Read the post on Medium: Are real people at the heart of your digital agenda?

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Social Good, Social Media

U-Report: a new message from Jamaican youth

Christopher Harper UNICEF Jamaica U-Report

‘We can’t reach millennials. Youth today don’t care. They’re always on social media. Etc’ The same complaints us old people (30+) always make. So how does it feel to be a young person today? Like if we ourselves actually cared enough to find a way to involve them…

“It’s difficult” says Christopher Harper, my newest colleague at UNICEF Jamaica who is the project coordinator for U-Report. Launching this year, U-Report is a social messaging tool that polls young people on their favorite messaging and social media apps, plus free SMS.

UNICEF and local partners will then use the data – what young people say, rather than what we think is good for young people – to influence their programs, lobby for change and in the media. Targeting people aged 13-29 years old, the entire project will be youth-led.

For more info, read what Chris has to say on the UNICEF Jamaica blog.

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Social Good

Children who draw their pain

Children who feel they have to kill; children mourning family; and children who just want to escape… Spent some time recently with volunteer Peace Management Initiative (PMI) social workers who do art therapy for children suffering from violence and abuse. Equal parts depressing and inspiring seeing them give up their time helping children come to terms with what they’re living through.

Posted on the UNICEF Jamaica blog: Children who draw their pain

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